Ouray Mountain Sports

A Credit or Debit Card is required for all Reservations and Walk-in Rentals. Please see below for early return and rental cancellation policy. What rentals does Ouray Mtn. Sports Offer? -Ice climbing crampons, boots, tools, helmets. Nordic Touring skis and boots (NNN bindings), snowshoes and sleds. We do not rent Downhill Ski Equipment for resort skiing Does Ouray Mtn. Sports offering guiding? -We do not offer guided trips with our rentals, we are not a guiding service. I am looking to rent equipment, how do I do it? (If you have a large group please call or E-mail us.) -All rental reservations can be done online. Follow the links on our site to the booking platform. Once there, you are able to customize your order to fit your desired rental dates and equipment needs. All individuals that will be using rental equipment must sign a Rental Agreement Form. Walk-ins are welcome. Can I pick-up my rentals early? -If your reservation is set to begin in the A.M. you are typically able to pickup your rental after 5 P.M. the night before. If you would like to make a special early morning pickup request there is an additional fee($20) please E-mail or Call us to confirm for early pickup otherwise we will see you at 9 A.M. I only rented for one (1) day, when do I need to return the equipment by? -We ask that the rental be returned that day by 5 P.M. so that we can make sure its ready for the next potential renter. Please contact us in the event you would like to extend the rental, otherwise you will be charged 1 additional day, if not more. When Renting Ice Tools do they come as a pair (2)? - Yes! Ice Tools are a pair (2) when booked for rental. What am I looking for regarding fit for my Ice climbing boots? - For your comfort, it is usually best to rent mountaineering boots that are a similar size to your hiking boots. Your mountaineering boots should not be too large, but they should be roomy enough to accommodate warm, thick socks. Ouray Mountain Sports Rental Cancellation Policy: Standard Cancellation Fee: A 10% processing fee applies to all cancellations. Late Notice Cancellation & Early Return Policy: More than 48 hours before pickup: Eligible for 100% refund, minus the standard 10% processing fee. 24 to 48 hours before pickup: Eligible for 50% refund, minus the standard 10% processing fee. Less than 24 hours before pickup: No refund is provided. **No refunds for early rental returns, but you can use the remaining balance for a future rental or store credit.** Note: The 10% processing fee is deducted from the total refund amount for all cancellations.

Currently the only services we are offering for the Winter 23/24 season will be Ice Screw*, Ice Tool and Crampon sharpening, and Ski Services. Ice Screw Sharpening & Tool/Crampon Sharpening Screws:$12 ($10 on 5 or more screws) Tools/Crampons: Starting at $5 a point* We typically have a 24-Hour turn around on sharpening. We can sharpen several types of screws* Screws can be mailed in, please include Your Name, Phone Number. *Depends on the Front Point/ Tool Dmg. *Unfortunately, we are unable to service Petzl Speed Light, BD UltraLight and 3 point screws. Ski Repair and Tuning We use MountainFLOW Eco-Wax 24-Hr turn around*. Rush Orders add $20 Hot Iron Wax & Scrape by hand- $35 Hand Edge Deburr & Hot Iron Wax- $55 Base Repair-P-Tex, Includes Edge Deburr & Hot Iron Wax $70+ Depends on base damage. Mounting-Very Limited Dynafit, ATK, Fritschi manufactured bindings.-$50

Ouray Mountain Sports is in the process of gradually adding more inventory from our in-store selection to our online store. Return Policy: To be eligible for a return, the item must be in "like new" condition. This means the item must be in its original packaging, with all tags and labels attached and in resalable condition. The item should not show any signs of wear or use, and should be in the same condition it was in when it was received. If you wish to return an item, please contact us within 30 days of your purchase date. We will provide you with instructions on how to return the item. You will be responsible for the cost of shipping the item back to us. Once we receive the returned item and verify that it is in "like new" condition, we will issue a refund for the purchase price of the item. Shipping costs will not be refunded. Please note that certain items are not eligible for return, including gift cards, clearance items, and special orders and any climbing gear*. If you have any questions about whether an item is eligible for return, please contact us before making your purchase. We take pride in the quality of our products and want to ensure our customers are satisfied with their purchases. If you have any concerns about your purchase or the return process, please do not hesitate to contact us. Climbing gear constitutes any and all soft and hard good materials used in outdoor activities.

A Credit or Debit Card is required for all Reservations and Walk-in Rentals. Please see below for early return and rental cancellation policy. When can I access the Via Ferrata? Hours of Operation: 8:00 am – 4:00 pm; 7 days a week Do I need a Guide? -TBH that's a personal question The Ouray Via Ferrata route is a technical climbing adventure (rated 4b on the Fletcher/Smith Italian VF Scale) in Ouray’s Uncompahgre Gorge featuring a variety of challenges for participants. Inexperienced users should highly consider the services of a professional guide to lead them on the route. Where can I find a guide? -BaseCamp Ouray offers Guided VF trips I am looking to rent equipment! -All rental reservations can be done by following the links on this page to our rental platform, once there you can choose your size, pickup dates and gear preferences. All individuals that will be using rental equipment must sign a Rental Agreement form upon pickup. I want to do the Ouray Via Ferrata, I've got some of my own equipment will they let me on the course? -The Ouray Via Ferrata has specific requirements of users looking to attempt the course https://ourayviaferrata.org/rules/ Can I pick-up my rentals early? -If your reservation is set to begin in the A.M. you are typically able to pickup your rental after 5 P.M. the night before. I only rented for one (1) day, when do I need to return the equipment by? -We ask that the rental be returned that day by 5 P.M. so that we can make sure its ready for the next potential renter. Please contact us in the event you would like to extend the rental. Ouray Mountain Sports Rental Cancellation Policy: Standard Cancellation Fee: A 10% processing fee applies to all cancellations. Late Notice Cancellation & Early Return Policy: More than 48 hours before pickup: Eligible for 100% refund, minus the standard 10% processing fee. 24 to 48 hours before pickup: Eligible for 50% refund, minus the standard 10% processing fee. Less than 24 hours before pickup: No refund is provided. **No refunds for early rental returns, but you can use the remaining balance for a future rental or store credit.** Note: The 10% processing fee is deducted from the total refund amount for all cancellations.